Privacy Policy

At OLG.ca, we respect your right to privacy and are committed to protecting the personal information you provide us when using our online casino services. This policy outlines how we collect, use, disclose, and protect your data.

Collection of Personal Information

We only collect personal information that is necessary for the delivery of our services. When creating an account or participating in promotions, we may ask for your name, date of birth, Ontario address, contact information, and other relevant details. We also gather technical data from your interactions with our website and app.

Purpose and Use

We use your personal information to:

• Verify your identity and age
• Authenticate and authorize access to online casino services
• Provide you with account management and support
• Send you updates about promotions, new games, and platform changes
• Improve the overall user experience

Disclosure of Personal Information

Your personal information may be shared with third-party service providers who assist us in delivering our services. These partners are contractually obligated to maintain confidentiality and adhere to Ontario's privacy laws.

Storage and Retention

We store your personal data securely on servers located within Canada. We retain data for as long as necessary to fulfill the purposes outlined above, complying with regulatory requirements for record-keeping.

Your Rights and Choices

• Account Management: You can modify or delete account information by logging in to your account.
• Communication Preferences: You may opt-out of receiving promotional communications at any time.
• Data Access: Upon request, we will provide you with a copy of the personal data collected from our interactions.

Security Measures

We employ industry-standard security protocols and best practices to safeguard your personal information against unauthorized access, loss, or disclosure. Our infrastructure is regularly updated and audited to maintain confidentiality and integrity of stored data.

Children's Online Privacy Protection Act (COPPA)

Our online casino services are designed for users aged 18+. We do not knowingly collect or process personal information from minors under the age of majority in Ontario.

Changes to this Policy

We may update our privacy policy periodically. Any changes will be communicated through a notification on our website, email (if applicable), and via updates within the platform.

By creating an account with OLG.ca or using our services, you acknowledge that you have read, understood, and agree to this Privacy Policy in effect at that time.